Shipping and Returns
Submission Policy
-Shipping is free on your shopping
-Products are shipped within 1-3 business days
-When your order is shipped, an information e-mail containing the cargo company and tracking number is sent to you.
-The shipping cost and duration of your foreign orders vary according to the region, please request information from the e-mail address below
-You can contact us via hello@daysculture.com e-mail address for your questions.
Return and Exchange Policy
-For the products you want to return or exchange, it is enough to send an e-mail to hello@daysculture.com stating your reason and order number so that we can start your transactions.
-When you provide transportation via e-mail, you must send us the product with the invoice in addition to the e-mail in order to be examined. We will be sending you a shipping code for our shipments and returns.
-In order for return and exchange products to be accepted; there should be no smell, stain, wear and tear on the products. Products must be returned undamaged and re-sold.
-Returns and exchanges of products that have lost their resaleability and cannot be sold to another customer are not accepted.
-In the exchange procedure, the shipping fee is reflected to you. In the return procedure, the shipping fee is deducted from your refund amount.
-The prices of the products whose return is approved will be refunded to you as soon as possible with the assurance of iyzico.